Balm Space
Effective Date: 14th February 2025

1. Introduction
Welcome to Balm Space ("Company," "we," "our," "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.balmspace.com ("Website").

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
• Automatically Collected Data: IP address, browser type, device information, pages visited, and interactions with our Website through cookies and tracking technologies.
• Marketing & Advertising Data: Data collected through Meta Pixel and cookies to track engagement and improve ad targeting.

3. How We Use Your Information
We use the collected data to:

• Process and fulfill orders, including payments and deliveries.
• Improve Website functionality, customer experience, and services.
• Personalize marketing and advertising through Meta Pixel and other tracking tools.
• Comply with legal obligations and prevent fraudulent activities.

4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to:

• Remember your preferences and settings.
• Track Website usage and optimize performance.
• Provide targeted advertising through Meta and other advertising platforms.

You can manage your cookie preferences through your browser settings or opt out of targeted ads via Meta's Ad Preferences.

5. Sharing Your Information
We do not sell your personal data. However, we may share your information with:

• Service Providers: Payment processors, shipping partners, and third-party analytics tools.
• Advertising Partners: Platforms like Meta for personalized ad delivery.
• Legal Authorities: If required by law or to protect our legal rights.

6. Data Retention & Security
We retain personal data as long as necessary for business and legal purposes. We implement security measures to protect your data but cannot guarantee 100% security.

7. Your Rights & Choices
You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails and targeted ads.
• Disable cookies through your browser settings.
• Request data portability or lodge a complaint with a data protection authority.

8. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us
For questions about this Privacy Policy, contact us at: info@balmspace.com